Terms and Conditions
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By using our website and purchasing our products, you agree to the following terms and conditions:
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1. Acceptance of Terms: by accessing and using our site, you agree to comply with these terms. If you do not agree, please do not use our website.
2. Product Information: we strive to provide accurate descriptions and images of our merchandise. However, we do not warrant that all product details are error-free. Colours and styles may vary ever so slightly from what you see on your screen.
3. Ordering and Payment: all orders are subject to availability. By placing an order, you confirm that you are authorised to use the payment method provided. Prices are subject to change without notice.
4. Returns and Refunds: if you are not satisfied with your purchase, you may return it within 14 of receipt for a full refund or exchange, provided the item is unused and in its original packaging. Please contact us using the 'Contact' form to initiate a return.
5. Shipping: we aim to process and ship your order promptly. Delivery times may vary based on your location. Any shipping costs will be calculated at checkout.
6. Privacy Policy: your privacy is important to us. Please refer to our Privacy Policy below for information on how we collect and use your personal data.
7. Limitation of Liability: Cherry Seraph Music is not liable for any indirect or consequential damages arising from your use of our website or products.
8. Changes to Terms: we reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date.
9. Governing Law: these terms shall be governed by and construed in accordance with the laws of the United Kingdom.
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Privacy Statement
We are committed to protecting your privacy. This privacy statement outlines how we collect, use, and safeguard your personal and financial information when you purchase music merchandise from our site.
Information We Collect
When you make a purchase, we collect the following information:
Customer Name
Billing and Delivery Addresses
Email Address
Debit Card Information
How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you regarding your purchase
Improve our services and website
Data Security
We take the security of your personal information seriously. All data is stored securely and is accessed only by authorised personnel. We implement industry-standard security measures to protect your information during transactions.
Sharing Your Information
We do not sell or share your personal information with third parties, except as necessary to process your payment or fulfill your order.
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you have any questions or concerns about your data, please contact us at cherryseraphmusic@gmail.com.
Changes to This Privacy Statement
We may update this privacy statement from time to time. Any changes will be posted on this page with an updated effective date.
Thank you for trusting us with your information.